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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jo-Ann McKenzie

Jo-Ann McKenzie

August 25, 2025

5  out of  5
rating by Jo-Ann McKenzie
"Kayleigh was very helpful, friendly and efficient"
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Chris nope

August 14, 2025

5  out of  5
rating by Chris nope
"I have been using them for years but decided to leave a review today due to AMAZING service provided by Kayla Ksenic. Not only did she listen to my complaints about life, she went the extra mile to make sure everything was created, linked, and squared away with my family during the stressful timewe found ourselves in. She spent almost an hour making sure my account was correct, I had the coverage I needed AND even helped me with an issues I was having with the State Farm application. I would highly recommend them, especially when they hire superstars like this to manage their clients!"
We responded:
"That's just awesome, Chris. Thank you so much for sharing that, and for recognizing Kayla. You had me at AMAZING service!! LOL We're so glad we could help you and hopefully take a little of that stress out of your life. Stress free auto insurance is our goal! Thank you again, and thank you for your business. "
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Troy

August 12, 2025

5  out of  5
rating by Troy
"I was favored over the phone with both Lauren and Kayla! They were very thorough with information I needed ! I enjoyed my experience talking with them !"
We responded:
"That's awesome, Troy! Thorough and enjoyable auto insurance is exactly what we aim for! Thanks so much for recognizing Lauren and Kayla, and we really appreciate your business."
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Michael Bichy

August 7, 2025

5  out of  5
rating by Michael Bichy
"Such a great help! Answered all my questions"
We responded:
"Thank you, Michael! We are always thrilled to be called a great help with auto insurance! You made my day! Thank you for your business!"
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John & Angela McNelia

August 5, 2025

5  out of  5
rating by John & Angela McNelia
"Kayla Ksenich turned around my auto insurance request with one phone call and an email. I am on my way to DMV - thanks Kayla !"
We responded:
"We're excited to be "right here in Harrington" too, John! It's been great and we look forward to many years of being your good neighbor!! "
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Robert Wilkerson

August 4, 2025

5  out of  5
rating by Robert Wilkerson
"Today I went into State Farm’s in Harrington and Kayla assisted me with a life insurance payment, it was some problems with previous payments so Kayla went above and beyond to find out what happened and called some people to make sure everything was on the up and up, so I want to thank you so much for breaking down what the problem was and fixing it so it won’t happen again."
We responded:
"Thanks so much, Robert. I appreciate you noticing we really do care about our customers first, and Kayla really embodies that. Thanks you for recognizing her!"
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Katherine Beiler

August 4, 2025

5  out of  5
rating by Katherine Beiler
"I’ve been with you guys for a while now since February I have met the main guy. Greg is there at Panera bread in Ocean City, Maryland with his wife and their three dogs and I just love her dogs. I just loved everything about them. They’re wonderful people and that’s why I decided to get Insurance to State Farm And I have renters insurance it’s wonderful and I called today to get a quote for full coverage insurance from Lauren and she was amazing. She was kind she made me feel great and she gave me the information that I needed and she was extremely helpful and I look forward to talking to her again this week to make my monthly payments for my renters insurance and in December when I get my car, I’m gonna be calling her up to start my insurance quote through you guys. I love you guys so much. You’re the best Insurance out there and you’re the most kindest people and Lauren it’s just amazing. I just can’t say enough good things about her. Thank you for having her there as an employee. She’s amazing! ~~Katherine Beiler*** Pocomoke City,Maryland!"
We responded:
"Katherine, thank you so much. We appreciate you too! Im so glad you found your little puppy, and i hope he gives you decades of love, just like ours have. Thank you for recognizing Lauren! We appreciate you!"
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Ma Luisa Mariano

August 1, 2025

5  out of  5
rating by Ma Luisa Mariano
"Great customer service. On our phone conversation, Kayla helped us a lot and answered all the questions we had to get the car insurance we need."
We responded:
"Auto insurance answers are Kayla's favorite words! Thank you so much for recognizing her and thank you for your car insurance business!"
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Carvil Hurd

July 24, 2025

5  out of  5
rating by Carvil Hurd
"Kayla is very helpful it was great to have her take care of my insurance needs!"
We responded:
"It's great to be able to help you with auto and home insurance, Carvil!!! Thank you so much for recognizing Kayla. It was great to see you again! "
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Aman Tiwariji

July 22, 2025

5  out of  5
rating by Aman Tiwariji
"Kayla is very knowledgeable, patience and real customer service experience dealing with her"
We responded:
"Thank you, Aman! Knowledgeable and patient auto and home insurance is Kayla's middle name!! Well, anyway, it should be. LOL Thank you for recognizing her! We appreciate you!"
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Remona Hughes

July 18, 2025

5  out of  5
rating by Remona Hughes
"Kayla is always very nice and very helpful. I would always recommend her."
We responded:
"Very nice and helpful auto and home insurance!! That's what we shoot for! Thank you so much for recognizing, Kayla, Remona! That's awesome. We appreciate you! "
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Sandy Walker

July 16, 2025

5  out of  5
rating by Sandy Walker
"I talked to Kayla at Harrington office and she was absolutely fantastic."
We responded:
"Thank you, Sandy!! Fantastic auto and home insurance is Kayla's middle name!! Thank you so much for recognizing her!"
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Bill

July 16, 2025

5  out of  5
rating by Bill
"Kayla was pleasant to work with the whole experience was pleasant and communication back and forth was top notch .Thank you Kayla"
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Samantha Ksenich

July 9, 2025

5  out of  5
rating by Samantha Ksenich
"Kayla was extremely professional & courteous throughout the entire experience. She was very knowledgeable about the system & ways to get the discounts we all want as working adults!!! I would recommend her to anyone who asks in the foreseeable future about all their insurance needs."
We responded:
"Thank you, Samantha!! Professional &courteous with your auto, home and life insurance. We strive for that every time, and I'm so grateful that you took the time to recognize Kayla! Thank you so much for recognizing her! "
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Barbara Panek

July 2, 2025

5  out of  5
rating by Barbara Panek
"Kayla Ksenich was extremely helpful and patient, she was very clear as to explaining every detail about the policy. I give her 5 *****"
We responded:
"Thank you, Barbara!! That's AWESOME! We love helpful and patient auto and home insurance! It's our goal, and thank you so much for recognizing Kayla. I really appreciate that too. Thank you again!"
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Christina Carrier

July 2, 2025

5  out of  5
rating by Christina Carrier
"Kayla is super helpful and friendly."
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Dd Dd

July 2, 2025

5  out of  5
rating by Dd Dd
"Kayla was so helpful today getting my policies fixed."
We responded:
"Thanks so much Dd!! I'm sorry I was on the radio when you came in and I couldn't say, "hi!" We really appreciate you and thank you for your business and I'm so please Kayla could get your auto discounts fixed up! Thank you so much for recognizing her!"
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Lori Smith

June 30, 2025

5  out of  5
rating by Lori Smith
"Kayla was absolutely amazing when it came to meeting all of our needs! She took care of all of our policies! Camper, truck and car!"
We responded:
"Thank you, Lori! We love amazing camper, truck and car insurance! It's our goal! Thak you so much for recognizing Kayla! We appreciate you!"
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Kizzy Bonville

June 27, 2025

5  out of  5
rating by Kizzy Bonville
"DAN was absolutely wonderful. I was very stressed about my homeowners insurance and car insurance. There so much cheaper now Thank you so much"
We responded:
"No stress Homeowner's and Car insurance! That's music to my ears, Kizzy! Thank you for recognizing Dan! We appreciate you and your business!!"
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Donna Sorber

June 26, 2025

5  out of  5
rating by Donna Sorber
"Dan of Greg Reddell - State Farm Insurance - He is GREAT. We moved to Delaware 2 yrs. ago, and Dan saved us alot of money with car & house insurance. We highly recommend this agency. Dave & Donna"
We responded:
"Awesome, Donna! Welcome aboard and we think you and DAVE are the great ones!! That said, thank you so much for recognizing Dan and I'm really glad we could save you so much. Have a great Easter, and thank you, again!"
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Clay Mitchell

June 25, 2025

5  out of  5
rating by Clay Mitchell
"Very appreciative of Greg Reddell for their coverage for our home and autos for about 10 yrs. Dan was very helpful in assisting us in our updating the policies for both home and auto with lower rates."
We responded:
"Thank you, Clay! We really appreciate your business and the wonderful comments. We love saving people money on auto and home insurance!! "
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Penny Sharp

June 24, 2025

5  out of  5
rating by Penny Sharp
"Great Customer Service today ! Provided by Kat!"
We responded:
"Thank you, Penny!! We think Cat is great too, and we really appreciate you recognizing her!! Glad she could help you with your auto and homeowner's insurance and thank you so much for your business! "
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Burma Griffiths

June 20, 2025

5  out of  5
rating by Burma Griffiths
"i'm sorry if her name is wrong but my memory says kyla (?) she's a new agent (1 mo.) with state farm. she was so helpful and thorough. i hope to work with her again."
We responded:
"Thank you, Burma!!! You were very close! Kayla has been in our business for 10 years, but she's new to our agency, and I'm thrilled with "helpful and thorough!" I think she's going to be a huge asset for auto, home, life or any kind of insurance needs for our customers and thank you for recognizing her! Take care. "
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Jenn M.

June 20, 2025

5  out of  5
rating by Jenn M.
"Kayla was so helpful in directing me with my questions about my home owner's insurance!"
We responded:
"That's terrific, Jenn! Thank you for recognizing Kayla! Helpful homeowner's insurance is music to my ears! "
Profile photo of Kayla Ksenich

Kayla Ksenich

June 18, 2025

5  out of  5
rating by Kayla Ksenich
"Kayla was great! Helped me with my daughter's life insurance!"
We responded:
"Kayla and our Kayla, you're BOTH awesome!!! Great for thinking of it in the first place and doing what's best for your daughter. 5 stars to you too!! Thank you!"