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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tricia Gibbons

Tricia Gibbons

February 20, 2026

5  out of  5
rating by Tricia Gibbons
"Kayla was wonderful to work with, she was incredibly informed, answered all our questions without hesitation, offered sound reccomendations. I'd definitely recommend giving Kayla a call if you are in need of insurance."
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BigBoi Money

February 17, 2026

5  out of  5
rating by BigBoi Money
"Go see Lauren she is fantastic..saved me so much money I might be able to buy my child her first car after all ..if you want a great honest agent that finds the perfect insurance for your needs talk to Lauren no body else shes at the Harrington office and you can find her in Salisbury...GO Lauren!!!!"
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Sharon Jones

January 10, 2026

5  out of  5
rating by Sharon Jones
"From the time I walked into the office everyone has been so amazing and I am working with Lauren and she is just so wonderful, patient and truely great. Thank you Team, and special thanks to Lauren!"
We responded:
"Wow, Sharon, that warms my heart. Thank you for the sentiment and for trusting us with your insurance, and especially for recognizing Lauren!"
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Michelle Smith

January 9, 2026

5  out of  5
rating by Michelle Smith
"Kayla was a great help getting another car covered for me. I have had this same state farm insurance company for 30 years."
We responded:
"Thank you.Michelle! We love your loyalty and thank you.So much for your business and your trust!"
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Jerry Johnson

January 6, 2026

5  out of  5
rating by Jerry Johnson
"Kayla was very helpful in answering all of my questions and explaining things I didn't understand thanks so much"
We responded:
"Thank you so much, Jerry! We so appreciate that our process gave you what you were looking for, and thanks for recognizing Kayla!! "
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Angela Prettyman

December 30, 2025

5  out of  5
rating by Angela Prettyman
"Liz was a pleasure to work with and made changing to State Farm so easy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sharon Wyatt

December 22, 2025

5  out of  5
rating by Sharon Wyatt
"Kayla was very knowledgeable and helpful with quotes and changing over our homeowners and auto insurance."
We responded:
"We love the fact you trust us with both your home and auto insurance, Sharon! We will do our best to earn that trust and thank you so much for recognizing Kayla! We think she's awesome too!"
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Kimberly Bradley

December 17, 2025

5  out of  5
rating by Kimberly Bradley
"Mrs.Liz was so helpful and kind"
We responded:
"Thank you, Kimberly! Helpful and kind is our goal! Thank you for your bisiness!"
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Wendi Purdy

December 12, 2025

5  out of  5
rating by Wendi Purdy
"Kayla was very helpful"
We responded:
"Thank you, Wendy! I'm glad you were happy with us, and thanks for recognizing Kayla!"
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Kevin Fiandor

December 10, 2025

5  out of  5
rating by Kevin Fiandor
"Spoke with Kayla , she was HIGHLY knowledgeable and very polite/easy to talk to, and she walked me through the whole process and has gotten me to sign up. If it wasn’t for her I wouldn’t have signed on, I highly recommend asking for her she will point you in the right direction!"
We responded:
"Wow,, Kevin. That's a tremendous review and I can't tell you how much it means that we could help you that way with your auto insurance. I appreciate you pointing out Kayla because I feel that way about her too and thank you so much for trusting us with your business. We'll do our very best to earn it!"
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P K

December 1, 2025

5  out of  5
rating by P K
"Kayla was very helpful in changing up my policy. She helped me better understand what is covered under each different policy, and helped me pick what was right for me. Thank you, Kayla!"
We responded:
"Thank you, PK! Im glad you appreciate the personal, consultative approach we use, and thanks for recognizing Kayla! "
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Brenda Dover

November 24, 2025

5  out of  5
rating by Brenda Dover
"I had multiple questions about all my insurances. Burgundy was great, I could see her smile through the phone. I always have a great experience with her and Liz."
We responded:
"That's teriffic, Brenda! I'm so glad we could answer your questions and I love the fact you described Burgundy, that way! We think you are great too, and I really appreciate the fact you recognized both burgundy and liz! I hope you have a great thanksgiving!"
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Sally Dawson

September 30, 2025

5  out of  5
rating by Sally Dawson
"Kayla was amazing and helped save me over $1500 on my auto insurance!! I highly recommend stopping in for quotes with this team!"
We responded:
"Thank you, Sally!! We love saving people money on auto insurance and I know Kayla was as happy as you were! (almost LOL) .

Thank you for recognizing her and thank you for your business!"
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Debra Atkinson

September 16, 2025

5  out of  5
rating by Debra Atkinson
"Liz, was very good at her job, very willing to listen and see what the problem was, and communicated to the nessery person's to remadie the problem, will done liz, I wish that she be my ins. Agent thank you liz."
We responded:
"Thank you, Debra! I know Liz takes great pride in being the go-to person in my Harrington office for auto, life and home insurance! I really appreciate you singling her out, and we really appreciate your business! you may feel free to contact Liz, or anyone on my team for that matter, to help anytime you need it!! "
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Wanda Rapp

September 16, 2025

5  out of  5
rating by Wanda Rapp
"Liz is awesome! Helped with a very severe issue, she should be the insurance agent. Kayla tried to force me into having renters insurance (and told me "there was no other option"..) when I infact own the home I am in, not rent. This was an ongoing setback since mid July! I met Liz for the first time today and she was able to fix my problem in UNDER AN HOUR! SHE IS WONDERFUL AND ID LOVE TO HAVE HER AS MY AGENT!"
We responded:
"I'm sorry for the confusion on the home in the first place, Wanda, but I'm so glad that Liz was able to get things on track for you! She's a wiz as problem solving on issues with auto and home insurance for sure! You are welcome to talk to Liz, or anyone else on my team for that matter, to make sure you get exactly what you're looking for! We appreciate you! "
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Tammy

September 11, 2025

5  out of  5
rating by Tammy
"Kayla was very polite and helpful. She helped me change some the things on my policy and it went smoothly. It was an overall positive experience."
We responded:
"That's awesome, Tammy! Thank you for shouting out Kayla for your positive experience, and we really appreciate you and thank you for your business!"
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Allen

September 11, 2025

5  out of  5
rating by Allen
"Kayla’s friendly And patient approach as she helped through the process of getting my auto’s insurance was extremely helpful. Because of her I got to leave the dealership with my first car, She definitely made my day."
We responded:
"Thank you, Allen!! Patience and helpful in auto insurance is our goal! Thank you so much for recognizing Kayla!! We appreciate you too!"
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Chelsea Heinsch

September 8, 2025

5  out of  5
rating by Chelsea Heinsch
"Kayla was incredibly helpful in answering all of my questions about RV insurance. She was both knowledgeable and friendly, and I really appreciated the time she took to thoroughly explain everything to me. She also went over some potential additional insurance coverages I may need, which gave me a clearer understanding of my options. Her patience and clear explanations made the process much easier to understand."
We responded:
"Thank you, Chelsea! Congratulations on your RV!! I'm so glad Kayla could help you, and I really appreciate your recognizing her! Thank you for you business!"
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Madelene Price

September 4, 2025

5  out of  5
rating by Madelene Price
"Kayla was a pleasure to work with and very helpful made the process easy"
We responded:
"Thank you, Madelene! Its our pleasure to handle your insurance and easy is music to my ears! Thank you for recognizing Kayla. "
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Vernon Watkins

September 2, 2025

5  out of  5
rating by Vernon Watkins
"Kayla was an absolute dream to work with"
We responded:
"Thanks, Vernon! We appreciate your business and I love that you recognized Kayla!! Thank you again!."
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Chris nope

August 14, 2025

5  out of  5
rating by Chris nope
"I have been using them for years but decided to leave a review today due to AMAZING service provided by Kayla Ksenic.
Not only did she listen to my complaints about life, she went the extra mile to make sure everything was created, linked, and squared away with my family during the stressful timewe found ourselves in. She spent almost an hour making sure my account was correct, I had the coverage I needed AND even helped me with an issues I was having with the State Farm application. I would highly recommend them, especially when they hire superstars like this to manage their clients!"
We responded:
"That's just awesome, Chris. Thank you so much for sharing that, and for recognizing Kayla. You had me at AMAZING service!! LOL

We're so glad we could help you and hopefully take a little of that stress out of your life. Stress free auto insurance is our goal! Thank you again, and thank you for your business. "
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Troy

August 12, 2025

5  out of  5
rating by Troy
"I was favored over the phone with both Lauren and Kayla! They were very thorough with information I needed ! I enjoyed my experience talking with them !"
We responded:
"That's awesome, Troy! Thorough and enjoyable auto insurance is exactly what we aim for! Thanks so much for recognizing Lauren and Kayla, and we really appreciate your business."
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Robert Wilkerson

August 4, 2025

5  out of  5
rating by Robert Wilkerson
"Today I went into State Farm’s in Harrington and Kayla assisted me with a life insurance payment, it was some problems with previous payments so Kayla went above and beyond to find out what happened and called some people to make sure everything was on the up and up, so I want to thank you so much for breaking down what the problem was and fixing it so it won’t happen again."
We responded:
"Thanks so much, Robert. I appreciate you noticing we really do care about our customers first, and Kayla really embodies that. Thanks you for recognizing her!"
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Katherine Beiler

August 4, 2025

5  out of  5
rating by Katherine Beiler
"I’ve been with you guys for a while now since February I have met the main guy. Greg is there at Panera bread in Ocean City, Maryland with his wife and their three dogs and I just love her dogs. I just loved everything about them. They’re wonderful people and that’s why I decided to get Insurance to State Farm And I have renters insurance it’s wonderful and I called today to get a quote for full coverage insurance from Lauren and she was amazing. She was kind she made me feel great and she gave me the information that I needed and she was extremely helpful and I look forward to talking to her again this week to make my monthly payments for my renters insurance and in December when I get my car, I’m gonna be calling her up to start my insurance quote through you guys. I love you guys so much. You’re the best Insurance out there and you’re the most kindest people and Lauren it’s just amazing. I just can’t say enough good things about her. Thank you for having her there as an employee. She’s amazing!
~~Katherine Beiler***
Pocomoke City,Maryland!"
We responded:
"Katherine, thank you so much. We appreciate you too! Im so glad you found your little puppy, and i hope he gives you decades of love, just like ours have. Thank you for recognizing Lauren! We appreciate you!"
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Ma Luisa Mariano

August 1, 2025

5  out of  5
rating by Ma Luisa Mariano
"Great customer service. On our phone conversation, Kayla helped us a lot and answered all the questions we had to get the car insurance we need."
We responded:
"Auto insurance answers are Kayla's favorite words! Thank you so much for recognizing her and thank you for your car insurance business!"