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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sally Dawson

Sally Dawson

September 30, 2025

5  out of  5
rating by Sally Dawson
"Kayla was amazing and helped save me over $1500 on my auto insurance!! I highly recommend stopping in for quotes with this team!"
We responded:
"Thank you, Sally!! We love saving people money on auto insurance and I know Kayla was as happy as you were! (almost LOL) . Thank you for recognizing her and thank you for your business!"
Profile photo of Debra Atkinson

Debra Atkinson

September 16, 2025

5  out of  5
rating by Debra Atkinson
"Liz, was very good at her job, very willing to listen and see what the problem was, and communicated to the nessery person's to remadie the problem, will done liz, I wish that she be my ins. Agent thank you liz."
We responded:
"Thank you, Debra! I know Liz takes great pride in being the go-to person in my Harrington office for auto, life and home insurance! I really appreciate you singling her out, and we really appreciate your business! you may feel free to contact Liz, or anyone on my team for that matter, to help anytime you need it!! "
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Wanda Rapp

September 16, 2025

5  out of  5
rating by Wanda Rapp
"Liz is awesome! Helped with a very severe issue, she should be the insurance agent. Kayla tried to force me into having renters insurance (and told me "there was no other option"..) when I infact own the home I am in, not rent. This was an ongoing setback since mid July! I met Liz for the first time today and she was able to fix my problem in UNDER AN HOUR! SHE IS WONDERFUL AND ID LOVE TO HAVE HER AS MY AGENT!"
We responded:
"I'm sorry for the confusion on the home in the first place, Wanda, but I'm so glad that Liz was able to get things on track for you! She's a wiz as problem solving on issues with auto and home insurance for sure! You are welcome to talk to Liz, or anyone else on my team for that matter, to make sure you get exactly what you're looking for! We appreciate you! "
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Tammy

September 11, 2025

5  out of  5
rating by Tammy
"Kayla was very polite and helpful. She helped me change some the things on my policy and it went smoothly. It was an overall positive experience."
We responded:
"That's awesome, Tammy! Thank you for shouting out Kayla for your positive experience, and we really appreciate you and thank you for your business!"
Profile photo of Allen

Allen

September 11, 2025

5  out of  5
rating by Allen
"Kayla’s friendly And patient approach as she helped through the process of getting my auto’s insurance was extremely helpful. Because of her I got to leave the dealership with my first car, She definitely made my day."
We responded:
"Thank you, Allen!! Patience and helpful in auto insurance is our goal! Thank you so much for recognizing Kayla!! We appreciate you too!"
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Chelsea Heinsch

September 8, 2025

5  out of  5
rating by Chelsea Heinsch
"Kayla was incredibly helpful in answering all of my questions about RV insurance. She was both knowledgeable and friendly, and I really appreciated the time she took to thoroughly explain everything to me. She also went over some potential additional insurance coverages I may need, which gave me a clearer understanding of my options. Her patience and clear explanations made the process much easier to understand."
We responded:
"Thank you, Chelsea! Congratulations on your RV!! I'm so glad Kayla could help you, and I really appreciate your recognizing her! Thank you for you business!"
Profile photo of Madelene Price

Madelene Price

September 4, 2025

5  out of  5
rating by Madelene Price
"Kayla was a pleasure to work with and very helpful made the process easy"
We responded:
"Thank you, Madelene! Its our pleasure to handle your insurance and easy is music to my ears! Thank you for recognizing Kayla. "
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Vernon Watkins

September 2, 2025

5  out of  5
rating by Vernon Watkins
"Kayla was an absolute dream to work with"
We responded:
"Thanks, Vernon! We appreciate your business and I love that you recognized Kayla!! Thank you again!."
Profile photo of Jo-Ann McKenzie

Jo-Ann McKenzie

August 25, 2025

5  out of  5
rating by Jo-Ann McKenzie
"Kayleigh was very helpful, friendly and efficient"
We responded:
"Thanks, Jo-Ann! Friendly and efficient auto insurance is our goal! It's good to hear from you!! Long time no see!"
Profile photo of Chris nope

Chris nope

August 14, 2025

5  out of  5
rating by Chris nope
"I have been using them for years but decided to leave a review today due to AMAZING service provided by Kayla Ksenic. Not only did she listen to my complaints about life, she went the extra mile to make sure everything was created, linked, and squared away with my family during the stressful timewe found ourselves in. She spent almost an hour making sure my account was correct, I had the coverage I needed AND even helped me with an issues I was having with the State Farm application. I would highly recommend them, especially when they hire superstars like this to manage their clients!"
We responded:
"That's just awesome, Chris. Thank you so much for sharing that, and for recognizing Kayla. You had me at AMAZING service!! LOL We're so glad we could help you and hopefully take a little of that stress out of your life. Stress free auto insurance is our goal! Thank you again, and thank you for your business. "
Profile photo of Troy

Troy

August 12, 2025

5  out of  5
rating by Troy
"I was favored over the phone with both Lauren and Kayla! They were very thorough with information I needed ! I enjoyed my experience talking with them !"
We responded:
"That's awesome, Troy! Thorough and enjoyable auto insurance is exactly what we aim for! Thanks so much for recognizing Lauren and Kayla, and we really appreciate your business."
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Michael Bichy

August 7, 2025

5  out of  5
rating by Michael Bichy
"Such a great help! Answered all my questions"
We responded:
"Thank you, Michael! We are always thrilled to be called a great help with auto insurance! You made my day! Thank you for your business!"
Profile photo of John & Angela McNelia

John & Angela McNelia

August 5, 2025

5  out of  5
rating by John & Angela McNelia
"Kayla Ksenich turned around my auto insurance request with one phone call and an email. I am on my way to DMV - thanks Kayla !"
We responded:
"We're excited to be "right here in Harrington" too, John! It's been great and we look forward to many years of being your good neighbor!! "
Profile photo of Robert Wilkerson

Robert Wilkerson

August 4, 2025

5  out of  5
rating by Robert Wilkerson
"Today I went into State Farm’s in Harrington and Kayla assisted me with a life insurance payment, it was some problems with previous payments so Kayla went above and beyond to find out what happened and called some people to make sure everything was on the up and up, so I want to thank you so much for breaking down what the problem was and fixing it so it won’t happen again."
We responded:
"Thanks so much, Robert. I appreciate you noticing we really do care about our customers first, and Kayla really embodies that. Thanks you for recognizing her!"
Profile photo of Katherine Beiler

Katherine Beiler

August 4, 2025

5  out of  5
rating by Katherine Beiler
"I’ve been with you guys for a while now since February I have met the main guy. Greg is there at Panera bread in Ocean City, Maryland with his wife and their three dogs and I just love her dogs. I just loved everything about them. They’re wonderful people and that’s why I decided to get Insurance to State Farm And I have renters insurance it’s wonderful and I called today to get a quote for full coverage insurance from Lauren and she was amazing. She was kind she made me feel great and she gave me the information that I needed and she was extremely helpful and I look forward to talking to her again this week to make my monthly payments for my renters insurance and in December when I get my car, I’m gonna be calling her up to start my insurance quote through you guys. I love you guys so much. You’re the best Insurance out there and you’re the most kindest people and Lauren it’s just amazing. I just can’t say enough good things about her. Thank you for having her there as an employee. She’s amazing! ~~Katherine Beiler*** Pocomoke City,Maryland!"
We responded:
"Katherine, thank you so much. We appreciate you too! Im so glad you found your little puppy, and i hope he gives you decades of love, just like ours have. Thank you for recognizing Lauren! We appreciate you!"
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Ma Luisa Mariano

August 1, 2025

5  out of  5
rating by Ma Luisa Mariano
"Great customer service. On our phone conversation, Kayla helped us a lot and answered all the questions we had to get the car insurance we need."
We responded:
"Auto insurance answers are Kayla's favorite words! Thank you so much for recognizing her and thank you for your car insurance business!"
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Carvil Hurd

July 24, 2025

5  out of  5
rating by Carvil Hurd
"Kayla is very helpful it was great to have her take care of my insurance needs!"
We responded:
"It's great to be able to help you with auto and home insurance, Carvil!!! Thank you so much for recognizing Kayla. It was great to see you again! "
Profile photo of Aman Tiwariji

Aman Tiwariji

July 22, 2025

5  out of  5
rating by Aman Tiwariji
"Kayla is very knowledgeable, patience and real customer service experience dealing with her"
We responded:
"Thank you, Aman! Knowledgeable and patient auto and home insurance is Kayla's middle name!! Well, anyway, it should be. LOL Thank you for recognizing her! We appreciate you!"
Profile photo of Remona Hughes

Remona Hughes

July 18, 2025

5  out of  5
rating by Remona Hughes
"Kayla is always very nice and very helpful. I would always recommend her."
We responded:
"Very nice and helpful auto and home insurance!! That's what we shoot for! Thank you so much for recognizing, Kayla, Remona! That's awesome. We appreciate you! "
Profile photo of Sandy Walker

Sandy Walker

July 16, 2025

5  out of  5
rating by Sandy Walker
"I talked to Kayla at Harrington office and she was absolutely fantastic."
We responded:
"Thank you, Sandy!! Fantastic auto and home insurance is Kayla's middle name!! Thank you so much for recognizing her!"
Profile photo of Bill

Bill

July 16, 2025

5  out of  5
rating by Bill
"Kayla was pleasant to work with the whole experience was pleasant and communication back and forth was top notch .Thank you Kayla"
We responded:
"Thank you, Bill!! Just when I thought pleasant auto insurance was an oxymoron!!! LOL Thank you so much for recognizing Kayla. I think she's a gem too. Take care. "
Profile photo of Valarie Corbin

Valarie Corbin

July 15, 2025

5  out of  5
rating by Valarie Corbin
"Kayla was very helpful and handled everything promptly. I appreciate good customer service."
We responded:
"Thank you, valarie!! We appreciate your trust in us for your auto insurance and thank you so much for recognizing Kayla! We value your business very much! Take care. "
Profile photo of Samantha Ksenich

Samantha Ksenich

July 9, 2025

5  out of  5
rating by Samantha Ksenich
"Kayla was extremely professional & courteous throughout the entire experience. She was very knowledgeable about the system & ways to get the discounts we all want as working adults!!! I would recommend her to anyone who asks in the foreseeable future about all their insurance needs."
We responded:
"Thank you, Samantha!! Professional &courteous with your auto, home and life insurance. We strive for that every time, and I'm so grateful that you took the time to recognize Kayla! Thank you so much for recognizing her! "
Profile photo of Barbara Panek

Barbara Panek

July 2, 2025

5  out of  5
rating by Barbara Panek
"Kayla Ksenich was extremely helpful and patient, she was very clear as to explaining every detail about the policy. I give her 5 *****"
We responded:
"Thank you, Barbara!! That's AWESOME! We love helpful and patient auto and home insurance! It's our goal, and thank you so much for recognizing Kayla. I really appreciate that too. Thank you again!"
Profile photo of Christina Carrier

Christina Carrier

July 2, 2025

5  out of  5
rating by Christina Carrier
"Kayla is super helpful and friendly."